Common Questions

1. What if my product breaks after the warranty period?

You can still contact us for guidance or paid repair services.

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2. How do I know if I qualify for a warranty claim

Simply ensure your product is within the warranty period of 5 years and fill in the warranty form. Our team will reach out to you.

3. When Will We Reply?

We understand that timely communication is important. Our team will review your warranty claim and get back to you within 5 business days. We aim to provide you with a clear resolution as quickly as possible.